IATA Operational Safety Audit

IOSA

Section 01: Organizations & Authorities

Definition

An internationally recognized and accepted evaluation system designed to assess the operational management and control systems of an airline. IOSA uses internationally recognized quality audit principles and is structured around eight operational discipline areas including organization and management, flight operations, operational control, aircraft engineering and maintenance, and cabin operations. IOSA registration is a condition of IATA membership.

Primary Sources

IOSA Standards Manual (ISM)

The standards document used for conducting IOSA audits against operational best practices.

Related Terms

International Air Transport Association (IATA)IATA Safety Audit for Ground Operations (ISAGO)

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