IATA Operational Safety Audit
IOSASection 01: Organizations & Authorities
Definition
An internationally recognized and accepted evaluation system designed to assess the operational management and control systems of an airline. IOSA uses internationally recognized quality audit principles and is structured around eight operational discipline areas including organization and management, flight operations, operational control, aircraft engineering and maintenance, and cabin operations. IOSA registration is a condition of IATA membership.
Primary Sources
IOSA Standards Manual (ISM)
The standards document used for conducting IOSA audits against operational best practices.